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Documentation Index

Fetch the complete documentation index at: https://docs.bigspin.ai/llms.txt

Use this file to discover all available pages before exploring further.

Bigspin is built around a multi-tenant organization model. Every project and transcript belongs to an organization — not to individual user accounts. This means your team’s work is centralized and accessible to everyone in the organization, and switching jobs or roles doesn’t fragment your data across personal accounts. You can belong to multiple organizations simultaneously, which is useful for consultants, agencies, or anyone who collaborates across separate teams or clients.

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Your Organization Profile

To manage your organization’s settings, click Settings (the gear icon) in the organization section of the dashboard sidebar. This opens the Organization Profile, where you can update your organization’s name, logo, and other details.
All projects and transcripts are scoped to your organization, not to individual user accounts. If a team member leaves, their work remains accessible to the rest of the organization.

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Invite Team Members

1

Open the Members page

In the dashboard sidebar, click Members under the organization section. You can also navigate there directly from the Organization Profile.
2

Send an invitation

Enter the email address of the person you want to invite and click Invite. Bigspin will send them an email with a link to join your organization.
3

They accept the invitation

Once they click the link and sign in (or create a Bigspin account), they are added to your organization and can access its projects and components.
Invited members see the same projects and data as other organization members. If you work with contractors or external collaborators who should have limited access, consider creating a separate organization for that engagement.

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Roles and Collaboration

Members of an organization can collaborate on all projects within it. Role-based access lets you control what different members can do:

Owner

The organization creator is the Owner by default. Owners can do everything Admins can, plus grant Admin or Owner access to other members and transfer ownership. Every organization has exactly one Owner at a time.

Admin

Admins can manage organization settings, invite and remove members, and access all projects. Admins cannot grant Admin or Owner access — only the Owner can do that.

Member

Members can view and work within all projects in the organization. They cannot change organization settings or manage other members.

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Transfer ownership

If you need to hand off an organization — for example, when leaving the team — the current Owner can transfer ownership to another member. Transferring ownership promotes the new Owner and automatically demotes the previous Owner to Admin so they retain management access. Contact Bigspin support if you need to transfer ownership and the current Owner is unavailable.

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Switch Between Organizations

The organization switcher sits at the top of the sidebar, just below the Bigspin logo. Click it to see all organizations you belong to and select a different one. Switching organizations updates the entire dashboard to show that organization’s projects, components, and data.
When you switch organizations, Bigspin refreshes your workspace data automatically. Any filters or in-progress views from the previous organization are cleared.

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Create a New Organization

1

Open the organization switcher

Click the organization name at the top of the sidebar to open the switcher dropdown.
2

Create a new organization

Select Create organization from the dropdown. Enter a name and, optionally, a logo or slug for your new organization.
3

Start building

After creation, Bigspin switches you into the new organization automatically. You can immediately create projects or invite team members.

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Organization Data Ownership

Because projects and transcripts belong to the organization rather than individual users, keep the following in mind:
  • Leaving an organization does not delete your contributions — they remain in the organization for other members.
  • Deleting an organization removes all associated projects, transcripts, and data permanently. This action cannot be undone.
  • Personal accounts cannot own projects. You must always be working within an organization context.
Before leaving an organization, make sure another member can keep it running: if you are the Owner, transfer ownership first; if you are the sole Admin, promote another member. Otherwise, no one will be able to manage settings or invite new members.