> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bigspin.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# What Is Bigspin?

> Bigspin helps you see how your users actually experience your AI agent.

Bigspin is an AI agent monitoring platform that helps teams building AI products see their invisible failures, understand why they're happening, and resolve them quickly.

By analyzing 100% of conversations rather than samples or flagged cases, Bigspin surfaces failure patterns, quality drops, and user pain points that standard monitoring tools miss entirely.

Early-stage teams use it to catch invisible failures before they tank retention, without standing up a dedicated QA team or building eval infra from scratch.

Enterprise teams use it to scale conversation analysis across millions of interactions, with the audit trail and governance leadership requires.

## How Bigspin works

Bigspin follows a simple loop that turns AI transcripts into actionable improvements:

<Steps>
  <Step title="Connect your transcripts">
    Import conversation data from files (CSV, JSONL, Parquet) or connect a data source like LangSmith or Braintrust to stream traces automatically. We run LLM annotations on every message, tool call, event, and trace — not keyword search and not just sampling. Consistent analysis across 100% of your transcripts.
  </Step>

  <Step title="See what's happening">
    Did your agent even answer the right question? Did the user encounter any friction? Was the AI factual and behaviorally consistent? What are users doing that you didn't expect?

    Each finding comes with evidence, severity, and recommended action. Your roadmap becomes a function of what users actually experience.
  </Step>

  <Step title="Act on what matters">
    Bigspin delivers a daily briefing built for product teams: what went wrong, why it happened, what to do about it. This is not another dashboard, it's an analyst working alongside you, investigating issues, surfacing patterns, and recommending what to ship next.

    Every recommendation is traceable to specific conversations, defensible to leadership, reviewable by your team, and auditable for compliance.
  </Step>
</Steps>

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="quickstart">
    Get up and running in minutes. Create your first project and start analyzing your AI agent now.
  </Card>

  <Card title="Core concepts" icon="book-open" href="core-concepts">
    Learn the key ideas behind Bigspin: projects, transcripts, reports, and the improvement cycle.
  </Card>

  <Card title="API Reference" icon="code" href="/api-reference/introduction">
    Integrate Bigspin into your stack with our Projects and Transcripts APIs.
  </Card>

  <Card title="Integrations" icon="plug" href="/integrations/langsmith">
    Connect LangSmith or Braintrust to stream traces directly into your projects.
  </Card>
</CardGroup>

## Key capabilities

| Capability       | What it does                                                                                |
| ---------------- | ------------------------------------------------------------------------------------------- |
| **Projects**     | Organize transcripts and their analysis into focused workspaces with a defined domain.      |
| **Reports**      | AI-generated analysis that surfaces patterns, issues, and trends across your conversations. |
| **Integrations** | Continuous ingestion from LangSmith and Braintrust keeps your data fresh automatically.     |
| **API**          | Retrieve dynamically optimized prompts (Spins) and manage data programmatically.            |

<Note>
  Bigspin is built for domain experts and product teams, not just engineers. You do not need to write code to analyze transcripts, read reports, or act on findings.
</Note>

## Explore the docs

<CardGroup cols={2}>
  <Card title="Connect your transcripts" icon="file-arrow-up" href="/projects/upload-transcripts">
    Learn more about supported formats and how to structure your data.
  </Card>

  <Card title="Connect data sources" icon="database" href="/projects/connect-data-sources">
    Set up continuous ingestion from LangSmith or Braintrust.
  </Card>

  <Card title="Read your reports" icon="chart-bar" href="/projects/analyze-reports">
    Understand the AI-generated reports and how to act on the findings.
  </Card>

  <Card title="Manage API keys" icon="key" href="/settings/api-keys">
    Generate and rotate API keys for programmatic access to Bigspin.
  </Card>
</CardGroup>